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Privacy, Data and Refund Policy.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: to process your order efficiently and to provide you with the best possible service in the future.

The type of information we will collect about you includes:

Your name, address, phone number, email address and through our secure 3rd party clearance supplier your credit/debit card details, which we do not have access to.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by . If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with current legislation.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

KCB Data Protection Notice

Cookie Policy

We may also use technology to track the patterns of behaviour of visitors to our site. This can include using "cookies" which are stored on your browser. Should you wish, you can modify your browser to prevent this happening. Information collected in this way can be used to identify you when you revisit.

Terms and Conditions

Kent Cricket Board Ltd is the registered owner of this website.


Kent Cricket Board Ltd St Lawrence Ground, Old Dover Road, Phone: Email: kcbadmin.kent{at}ecb.co.uk


The contents of this website may not be copied, modified or downloaded or reproduced for any purpose with out prior written permission from Kent Cricket Board Ltd.

Data Privacy, Cookies and Security

We are committed to upholding your privacy as a valued customer, or user of this website. The personal data we collect, process or use is treated securely and in accordance with our privacy policy.

This website uses Cookies to enhance the usability of the website. Cookies are small, often encrypted text files stored on your computer. By using our website, you consent to the use of cookies through implied consent.

Please be aware that we are not responsible for any cookies relating to external websites which can be found within the Kent Cricket Board Ltd website, such as Facebook, LinkedIn, Photobuck and Twitter.

We are happy to discuss this with users of the website.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained in our privacy policy.


We aim to deal with complaints as effectively as possible. Please email or please write to our main address or phone .

Notification of Changes We reserve the right to change, modify, remove or substitute without notice any information shown on the website.

Online Bookings and Payments

The following points of reference only relate to Bookings and Payments via the Kent Cricket Board Ltd Website and no other transactions or financial association with the Kent Cricket Board Ltd.

Our Contract

After placing an order to purchase a product from the Online Shop an email will be sent confirming receipt of your order and the details of the order. This email represents us accepting your offer to book a place on one of our programmes or events.


Refunds will not be available on course bookings except when extraordinary circumstances can be evidenced to the Board who will action at their discretion. Please be aware that any Refund payments, once established that the Refund is entitled to, can take a minimum of 10 working days to be authorised to your bank account due to the administration process required. We thank you in advance of your understanding and patience in such matters.

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